Privacy Policy
Effective Date: 12-26-2025
CLK Media Co., LLC, doing business as HelloEmco (“HelloEmco”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, HelloEmco.com, and use our services.
By accessing or using our Platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you register for an account, submit a business listing, or make a purchase, we may collect:
- Full name
- Email address
- Phone number
- Business name and contact info
- Payment information (processed via a third-party processor)
- IP address
- Account credentials (username, password)
b. Usage Data
We may collect technical and usage data automatically, including:
- Browser type and version
- Operating system
- Pages visited
- Time and date of access
- Referring website addresses
c. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience, track usage, and improve the website.
2. How We Use Your Information
We use the information we collect to:
- Provide and operate our services
- Create and manage user accounts
- Process transactions and send purchase confirmations
- Display business listings
- Send administrative and promotional communications
- Analyze usage and improve our platform
- Enforce our Terms of Service and prevent fraud
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Sharing of Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Third-party vendors (e.g., payment processors, hosting providers) who help operate our Platform
- Legal Authorities: When required by law or to protect our rights and users
- Business Transfers: In the event of a merger, sale, or asset transfer, your data may be part of the transferred assets
4. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to certain limitations)
- Opt-Out: Unsubscribe from marketing communications via the link in our emails
To exercise these rights, please contact us at hello@helloemco.com.
5. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your information. However, no internet transmission is 100% secure. We cannot guarantee the security of your data transmitted through our Platform.
10DLC Compliance
HelloEmCo is committed to maintaining compliance with the Application-to-Person (A2P) 10 Digit Long Code (10DLC) guidelines established by the Cellular Telecommunications Industry Association (CTIA) and other relevant regulatory bodies.
This section of our privacy policy outlines our HelloEmCo 10DLC compliance practices, how we handle text messaging, and the rights and choices available to users.
10DLC Messaging
10DLC refers to the use of long phone numbers for Application-to-Person (A2P) messaging, including SMS and MMS, for business communications and marketing purposes.
HelloEmCo may engage in messaging for various purposes, including but not limited to:
- Customer support and service notifications.
- Marketing and promotional messages.
- Transactional communications.
User Consent
Before sending 10DLC messages to users, we ensure that we have obtained proper consent. Users have the option to opt in or opt out of receiving these messages at any time. Consent may be obtained through various methods, including but not limited to website forms, mobile app preferences, and other opt-in mechanisms.
Message Content
All 10DLC messages sent by HelloEmCo comply with CTIA guidelines and applicable regulations. Our messages are clear, transparent, and relevant to the user’s relationship with our business. If you have concerns about the content of our messages or wish to unsubscribe, please follow the instructions provided in the messages.
6. Children’s Privacy
Our Platform is not intended for use by children under 13. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete it promptly.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. If changes are significant, we may notify you by email or through the Platform.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Email: hello@helloemco.com
Mailing Address: CLK Media Co., LLC, DBA HelloEmco